Your safety has always been our #1 concern here at ACO and we are fully prepared to overcome the challenges currently presented by the Coronavirus. We have been given State approval to open for the season and are implementing extra precautions to ease any concerns you may have about paddling with us at this time.
Advance reservations are strongly encouraged, either by calling our toll-free number; (888)-270-2410 or via; our reservations page.
It is preferred that electronic payment in full is made prior to the day of your trip as part of the social distancing practices we have implemented on site.
Please download and complete both participation agreement forms; https://adventure-calls.com/liability_release.html for each person in your party and bring them with you the day of your trip.
If you or a member of your party is exhibiting symptoms of the Coronavirus or have been exposed to Coronavirus within 14 days prior to your scheduled trip, please contact us to either reschedule or request a full refund.
At the start of every workday each member of our staff will undergo a brief health screening, including checking their temperature. We will follow all CDC guidelines pertaining to any employees that exhibit signs of the Coronavirus.
Upon your arrival at the rafting office on the day of your trip a member of our staff will ask you several health related questions directly related to possible exposure to the Coronavirus, as well as take your temperature using a temporal thermometer. Should your temperature be above 100.4 F you will not be allowed to participate and encouraged to seek medical attention.
Face masks / coverings are required when riding on the bus to or from the river. You will be given a ziplock bag for them, as well as your car keys, which will be secured with the bus driver.
Social distancing measures will be implemented on site, including limiting the number of guests (approximately 20) within our site facility, per river trip, and on each bus. Non-related guests should avoid close proximity to one another whenever possible.
Hand soap is readily available in the bathrooms in addition to hand sanitizer in the lobby of the building and on our buses.
Only members of the same family or party will be allowed to paddle together in the same raft within 6’ of one another.
Our site facility and all equipment used (buses included) will be sanitized following every trip.
High touch areas within the rafting office will be sanitized throughout the day.
THE WEARING OF ANY SORT OF FACE COVERING WHILE ON THE RIVER IS PROHIBITED AS IT PRESENTS A SIGNIFICANT RISK IN THE EVENT AN INDIVIDUAL FALLS INTO THE WATER.
The CDC considers paddlesports a low risk outdoor activity relating to exposure to the Coronavirus. Additionally, they encourage spending time outside in the fresh air and sunshine as both are crucial for one’s physical and mental well-being.